Friday, September 5, 2008

The Sanyo HEC-DR7700K Shiatsu Massage Chair Review & Evaluation

By James Knolan


If you are looking for a massage chair, then finding relevant information regarding potential shiatsu chair candidates is important. Reviews and evaluations can point out the relevant aspects of each product. To assist potential purchaser researching massage chairs, we evaluate 5 key categories which include Warranty & Customer Service, Comfort/Ergonomics, Ease of Use, Features and Massage Therapy. Each category is worth up to 20 points. All points are added up to give a total score based on the 5 categories. A disciplined, systematic approach takes out bias and presents facts. We review the Luxury range of $4,000 to $5,000 and feature the Sanyo HEC-DR7700K massage chair.

Warranty & Customer Service: It is important that the manufacturer stand behind its product. A good gage of the company's confidence is its warranty coverage and duration. Sanyo gives a 1 year labor, 1 year parts and 1 year in-home service. It does cover the roller mechanism for 3 years. Sanyo is well below other manufacturers in this category with its parts and labor. Sanyo recently instituted in-home service with the 1 year in-home whereas most are 90 days. Customer service is good. Sanyo has a national hot line with 24/7 service. Turnaround time on service is good. Our Rating in this category is 14.

Comfort & Ergonomics: Massage chair recliners should fit the body and be comfortable to site on. The Sanyo DR7700K is well padded and the chair back comfortable. The detachable head pillow is designed well to support the head. The seat is average to sit in and the armrests are plush. Unfortunately, the footrest cannot be adjusted which limits the chair to shorter individuals. Taller people feel some restriction with the footrest. Overall Rating for Sanyo DR7700K for comfort and ergonomics is 15.

East of Use: Ease of use is defined as how intuitive the controls and how complicated are they to use without reading the instructions. Sanyo is known for its stereos and other electronics with advanced features. The remote control of the HEC-DR7700K is fairly simple and intuitive to use. Select from 4 automatic programs and sit back and relax. One button takes you to the Zero Gravity position. The Sanyo remote contains manual massage controls in a side panel. The sub-remote, unfortunately is tethered by a cable to the chair. Overall Rating for the Sanyo HEC-SR7700K for ease of use is 19.

Key Features: The important features of the Sanyo HEC-DR7700K are the GK Rollers which is designed to provide over the shoulder massage in a third dimension. The other key feature is the Zero Gravity which takes the weight off you spine. The jointed massage heads of the GK Rollers push out and over the shoulders in a gripping action. Most rollers move in the X and Y coordinates, Sanyo has added the Z coordinate to add a real third dimension to robotic massage. Zero Gravity is a comfortable position with the body weight evenly distributed across the back. Overall Rating for the Sanyo HEC-DR7700K for features is 18.

Massage Therapy: The DR7700K has 4 full body automatic courses, 5 massage speed settings and in a total combination of 83 manual massage courses. The manual massage techniques include the following: Shiatsu, Kneading, Tapping, and Kneading & Tapping. Additionally, because of the GK roller system, Sanyo offers Grip, which is a squeezing sensation. Sanyo incorporates various stretches. The DR7700K massage chair uses 24 airbags with projections that perform a shiatsu massage on the calves and an undulating sole shiatsu massage. There are a wide range of massage capabilities and the GK rollers add a critical third dimension. Our rating in this category is 19.

How does the Sanyo HEC-DR7700K rate? Overall, our rating of the Sanyo is an 85/100. The technology of the massages for both the back and the lower body are solid and thorough. The controls are easy to use and intuitive. The main drawbacks with this Sanyo shiatsu massage chair are first it has a weak warranty for the price of the chair. Second, the footrest cannot be adjusted, which limits the size of who can use the chair. Comfort is important because the massage helps one to relax. All in all, this is a solid chair with many interesting and novel features. You will not be disappointed.

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