Our goal is to present a potential massage chair purchaser with an unbiased, thorough and comprehensive review of the Panasonice Real Pro Elite. We have developed a 5 category system to evaluate a massage chair. We give equal weight to each category and give 0 to 20 points rating and then add them up to present an overall score. Our categories include Warranty & Customer Service, Comfort/Ergonomics, Ease of Use, Features and Massage Therapy. This systematic approach forces us to a disciplined method of evaluating a massage chair to help guide anyone looking at massage chairs. The Panasonic Real Pro Elite EP-3222 shiatsu massage chair price is in the Luxury range of $4,000 to $5,000.
Warranty & Customer Service: A warranty protects the customer and customer service must rectify issues one may have. Warranty and customer service come from the company that makes the massage chair. The Panasonic EP-3222 has the following warranty coverage: 1 year labor, 1 year parts, 1 year in-home service and 1 year shipping. The Panasonic warranty expires after 1,000 hours of usage. Panasonic is started to provide warranty coverage like found with automobiles either time or total usage. Panasonic warranty coverage is OK. Panasonic service and turnaround are variable, depending the service center used. The EP-3222 is a 15 in Warranty & Customer.
Comfort & Ergonomics: The comfort and fit of a shiatsu massage chair is important. Otherwise, the chair will only be used for massage. The chair back and armrests of the Panasonic Real Pro Elite are comfortable and the upholstery is well padded. The head pillow is soft and the thickness is appropriate. The footrest is comfortable, but cannot be adjusted. If you are 5' 10" or more, then your knees must be bent when the footrest is raised. This is the least ergonomic part of the chair. The average person in the US is taller than in Asia, so the footrest can be an issue. Our rating in this category is 17.
Ease of Use: Ease of use is defined as how intuitive the controls and how complicated are they to use without reading the instructions. Panasonic has lead in the development of remote controls using LCDs and other advanced features. The Real Pro Elite EP-3222 has many features and correspondingly many buttons on the control. Most are intuitive, but some take some getting used to, which means lower ease of use. Panasonic tries to compensate for this with its "Voice Guidance" feature. The automatic massage buttons are located across the top of the controls for easy access and they have a "focus" button which allows you to repeat the massage action that occurred. The Real Pro Elite has a side panel with additional manual massage controls for the lower body massages. Overall Rating for the Panasonic Real Pro Elite for ease of use is 17.
Key Features: The important features of the Panasonic EP-3222 are the Swede-Atsu which is designed to replicate the techniques of a massage therapist, 33 airbags in the lower body air massage system and the back rollers cover 185 square inches. The Swede-Atsu uses rubber massage heads to replicate the stoking of the palms of the hand, pressing by the heal of the hand, and kneading with the thumbs. The expanded back coverage to 185 square inches is impressive to cover your back thoroughly. Panasonic packs a whooping 33 airbags into the Real Pro Elite. There are 3 lower body massages including Grasp, Auto and Squeeze. There are a number of impressive features included in the EP-3222. Overall Rating for the Panasonic Real Pro Elite for features is 19.
Massage Therapy: The Panasonic Real Pro Elite comes with One 5-minute Quick Program, Four 14-minute Pre-Programs, 4 full body automatic courses, One 14-minute Self Program, 5 massage speed settings for a total combination of 14 massage courses. Automatic one button massage functions include: Shiatsu, Gentle, Deep and Refresh. The lowerbody massage is powered with 33 airbags for full coverage. The Swede-Atsu massage system has realistic massage therapy techniques similar to a massage therapist. This shiatsu massage recliner provides increased back coverage with rollers that can go wider to cover more of the back. Our rating in this category is 19.
How does the Panasonic Real Pro Elite EP-3222 stack up? Overall, our rating of the Panasonic is an 87/100. Panasonic continues to expand the range of capabilities of its massage chairs with greater back coverage, voice guidance and its Swede-Atsu massage system. The massage chair design is very modern, perhaps, too much so, but that is a matter of taste. Panasonic massage chair technology for both the mechanical and pneumatic provide for a thorough, firm overall massage. Panasonic needs to add an extendable footrest to accommodate taller people. Otherwise, the Real Pro Elite is a solid all-around therapeutic massage chair. - 14130
Warranty & Customer Service: A warranty protects the customer and customer service must rectify issues one may have. Warranty and customer service come from the company that makes the massage chair. The Panasonic EP-3222 has the following warranty coverage: 1 year labor, 1 year parts, 1 year in-home service and 1 year shipping. The Panasonic warranty expires after 1,000 hours of usage. Panasonic is started to provide warranty coverage like found with automobiles either time or total usage. Panasonic warranty coverage is OK. Panasonic service and turnaround are variable, depending the service center used. The EP-3222 is a 15 in Warranty & Customer.
Comfort & Ergonomics: The comfort and fit of a shiatsu massage chair is important. Otherwise, the chair will only be used for massage. The chair back and armrests of the Panasonic Real Pro Elite are comfortable and the upholstery is well padded. The head pillow is soft and the thickness is appropriate. The footrest is comfortable, but cannot be adjusted. If you are 5' 10" or more, then your knees must be bent when the footrest is raised. This is the least ergonomic part of the chair. The average person in the US is taller than in Asia, so the footrest can be an issue. Our rating in this category is 17.
Ease of Use: Ease of use is defined as how intuitive the controls and how complicated are they to use without reading the instructions. Panasonic has lead in the development of remote controls using LCDs and other advanced features. The Real Pro Elite EP-3222 has many features and correspondingly many buttons on the control. Most are intuitive, but some take some getting used to, which means lower ease of use. Panasonic tries to compensate for this with its "Voice Guidance" feature. The automatic massage buttons are located across the top of the controls for easy access and they have a "focus" button which allows you to repeat the massage action that occurred. The Real Pro Elite has a side panel with additional manual massage controls for the lower body massages. Overall Rating for the Panasonic Real Pro Elite for ease of use is 17.
Key Features: The important features of the Panasonic EP-3222 are the Swede-Atsu which is designed to replicate the techniques of a massage therapist, 33 airbags in the lower body air massage system and the back rollers cover 185 square inches. The Swede-Atsu uses rubber massage heads to replicate the stoking of the palms of the hand, pressing by the heal of the hand, and kneading with the thumbs. The expanded back coverage to 185 square inches is impressive to cover your back thoroughly. Panasonic packs a whooping 33 airbags into the Real Pro Elite. There are 3 lower body massages including Grasp, Auto and Squeeze. There are a number of impressive features included in the EP-3222. Overall Rating for the Panasonic Real Pro Elite for features is 19.
Massage Therapy: The Panasonic Real Pro Elite comes with One 5-minute Quick Program, Four 14-minute Pre-Programs, 4 full body automatic courses, One 14-minute Self Program, 5 massage speed settings for a total combination of 14 massage courses. Automatic one button massage functions include: Shiatsu, Gentle, Deep and Refresh. The lowerbody massage is powered with 33 airbags for full coverage. The Swede-Atsu massage system has realistic massage therapy techniques similar to a massage therapist. This shiatsu massage recliner provides increased back coverage with rollers that can go wider to cover more of the back. Our rating in this category is 19.
How does the Panasonic Real Pro Elite EP-3222 stack up? Overall, our rating of the Panasonic is an 87/100. Panasonic continues to expand the range of capabilities of its massage chairs with greater back coverage, voice guidance and its Swede-Atsu massage system. The massage chair design is very modern, perhaps, too much so, but that is a matter of taste. Panasonic massage chair technology for both the mechanical and pneumatic provide for a thorough, firm overall massage. Panasonic needs to add an extendable footrest to accommodate taller people. Otherwise, the Real Pro Elite is a solid all-around therapeutic massage chair. - 14130
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